See what our clients have to say about us.
“We would hereby like to compliment your outstanding service to our company as our pest control service providers. We are pleased with your service because of the following reasons.
Your company delivers services that sufficiently meet all our requirements. Most especially in the documentation part, it is critical for us as we are following the ISO22000 guidance. The technical manager provides us the needed documents on time.
Your team is able to responds to our inquiries promptly and give advice on them. The account manager is knowledgeable. He is also always reachable through his contact and never fails to follow us with us any inquiries we had.
The company responds to our feedback and complaints in a positive manner. The account manager’s support is commendable. He is able to show us solutions to complaints and feedback. The technicians are easy to work with and courteous.
We appreciate every effort you and your team have exerted for 10 months of working with us. With your assistance we are able to come up with much better pest control program. We thank you and your team. And we look forward to working with your company.”
Quality Assurance Department
Foodedge Gourment Pte Ltd
“We would hereby like to compliment your outstanding service to our company as our pest control service provider. We are pleased with your team calmness, patient manner was a great help when attending the weekly routine, especially during the response of a case. The response to our feedback and complain was indeed very fast and never fails to follow up with us on any inquiries we had. Their knowledge of the product and their remarkable problem-solving abilities are rare indeed.
Your team did their homework and well and was more aware of our needs than any of our previous vendors. They even go the extra mile beyond their job scope. Such professionalism is rare nowadays. If the quality of a firm’s employees is an indication of future success, then Topgrid Pest Specialist has a very bright future.
We thank you and your team. And we look forward to working with your company.”
Kamsani Mohamed Maidawi
Asst. Manager, Facility
Ten & Han Trading Pte Ltd (Old Chang Kee)
“I would like to take this opportunity to compliment you and your team for providing us excellent quality service throughout the year. You and your team has been offering professional and prompt service whenever we need advice. It is indeed a pleasure to have Topgrid supporting us.
It is a pleasure to be working with Topgrid the past year and I sincerely home more years to come.”
Han Jia Yin
ICON SOC Pte Ltd
“We have been partners with Topgrid for more than 12 months and I can attest that they are professional and punctual. They are very supportive with preventative actions and have had great customer service.
I am happy to recommend the services of Topgrid Pest Control.”
The Whole Kitchen Pte Ltd
“Thank you for the service provided by your company, on Sunfresh factory. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated. In given short notices, you have been supporting us to go through our certification and customer audits. Ever since we signed our contract, you have provided the best quality services, deliveries are often received earlier than expected, and you are quick to resolve any issues that arise.
We are pleased to see the improvement in our factory. We have, and will continue to, recommend your services to other companies and contacts. Our team could not be more satisfied with your works, and we look forward to continuing this relationship. Last but not least, we would like to thank Topgrid Pest Specialist for another job well done!”
Adonis Gamao Padrinas
Production Assistant Manager
Sunfresh Singapore Pte Ltd
“We are writing this letter to express our sincere gratitude for the quality of work provided by you and your team. We have worked with many Pest Control Services and you are one of the most reliable.
You provided superior products and match with responsive customer service. Your team has consistently put in extra efforts to accede to our ad-hoc and urgent requests. The methodology you have adopted in identifying issues and troubleshooting them reflects your professionalism and expertise.
In light of your impeccable services, we look forward to continue our partnership with you for the years to come and are more than happy to recommend your Pest Control services to our contacts.”
DHI Downtown Pte Ltd (Oakwood Premier AMTD-Singapore)
“First of all, Sustenir agriculture would like to commend for the excellent services provided by Topgrid Pest Specialist, Sustenir agriculture is one of the pioneers and leader for closed environment agriculture (CEA) in Singapore and this industry is new to Singapore context. Despite that, Topgrid had been able to provide the required continuous support.
It had been 3 years since partnering with Topgrid pest specialist team. As an ISO 22000:2018 certified company, Sustenir have confidence in our farm’s Pest Management Program due to the professionalism of your team towards consultancy, documentation on-site services. Sustenir appreciates that your team has been putting us priority on our enquiries and fast response towards problem solving.
Our business has been expanding with increasing farming sires, and by end of 2020, we will have 3 farming sites. This is critical to ensure that every pre-requisite control measure is as stringent as before.
Aside from that, Sustenir is grateful and feeling more secured with the recent Covid prevention actions by Topgrid Pest in both our farms and the laboratory.
With this, we look forward to our long lasting partnership with Topgrid.”
Chong Hong Meng, Edwin
Regional Facility Manager